Advice & Help

Service Hotline
+49 (0) 5244 9789030
Mon - Fri: 8 a.m. to 4 p.m

Our support team is also available to you between the public holidays. You can reach us by telephone between 08:00 am and 1:00 pm. Email enquiries will be answered as quickly as possible. Please understand that cases may take a little longer to process.

Help, support & contact

We are here for you and will be happy to answer your questions.

  • All topics
  • Product information
  • Payment & Shipping
  • Guarantee & Returns
Product information
In which colours are the height-adjustable desk frames available?
Our Homedesk Eco, Homedesk, Basic Line, Basic Line 90 and Easydesk deskframes are available in black (RAL 9005), silver (RAL 9006) and white (RAL 9016).
The Premium Line deskframe has four finishes: Black (RAL 9011), silver (RAL 9006), white (RAL 9016) and grey (Galaxy Edition).
What is the standby power consumption?
The average standby power consumption for all frames is approximately 0.1W - 0.3W.
Can I disconnect the desk frames from the power supply?
Yes - all table frames can be disconnected from the power supply without the height being adjusted independently afterwards. In addition, all stored favourite positions are retained by a built-in long-term memory.
Can I also buy a desktop to go with the frame?
You can conveniently put together your desired desk using our desk configurator. Please note, however, that we do not pre-drill the table tops.
We offer melamine-coated table tops in wild oak, white and light grey, solid wood table tops in wild oak and core beech and veneered table tops in wild oak. In addition, you can also get melamine-coated table tops in white and black with a real wood multiplex edge.
FENIX NTM® desk tops with Nanotech surface are available in a total of five modern colourways.
What is the adjustment range for the height-adjustable desk?
Our table frames have different adjustment ranges:
Homedesk Eco: 68.5 - 117cm
Homedesk: 60 - 125cm
Basic Line: 61 - 126cm
Easydesk: 59 - 126cm
Premium Line: 62 - 127cm
Basic Line 90: 61 - 126cm
Please note that the thickness of the table top must be added here so that the actual height can be determined.
What is the minimum desktop depth that I can use on a height adjustable frame?
On all of our table frames, it is possible to mount table tops from a depth of 60cm.
However, we recommend a depth of at least 75cm, as the foot stabilisers of the table frames are between 69 and 74cm deep.
Which size desktop can be used?
The Homedesk Eco deskframe is compatible with table tops from 100 - 160cm wide.
Desktops from 110 to 160cm wide can be mounted on the Homedesk deskframe.
With the Basic Line deskframe, you can use desktops in widths from 120 - 200cm.
The Easydesk deskframe is compatible with table tops from 140 - 200cm wide.
The Premium Line deskframe offers the possibility of using table tops from 120 - 200cm.
Basic Line 90: 120 - 160 cm and 140 - 200 cm
How stable are the height-adjustable desk frames?
Our table frames fulfil the legal requirements in terms of lateral stability. Homedesk, Basic Line and Premium Line have been tested for safety and design by TÜV Rheinland or TÜV Süd (details in the product description).
We would be happy to explain the differences in the stability of the individual table frames in a consultation.
For whom is a height-adjustable desk suitable?
Buying a height-adjustable desk is worthwhile for every person who works at a desk regularly, especially every day. Only by changing the sitting position to a standing position is it possible to work in a way that is easy on the back.
However, these desks are not suitable for children, as the risk of accidents is too high.
What are the exact dimensions of the height-adjustable desk frame?
Homedesk
The foot depth is 70cm. The upper support arms for fixing the slabs are 50cm deep. The frame is infinitely variable in width from 108 - 160cm and height adjustable from 60 - 125cm.

Basic Line
The foot depth is 74cm. The upper support arms for fixing the tops are approx. 60cm deep. The frame is infinitely variable in width from 120 - 188cm and height adjustable from 61 - 126cm.

Easydesk
The foot depth is 71cm. The upper support arms for attaching the table tops are 55 cm deep. The frame is variable in width from 134 - 194cm in 2 centimetre steps and height adjustable from 59 - 126cm.

Premium Line
The foot depth is 69cm. The upper support arms for fixing the table top are 58cm deep. The frame is variable in width from 120 - 180cm and height adjustable from 62 - 127cm.
What material is used and how loud are the desk frames?
Our height-adjustable table frames are made of high-quality, powder-coated steel.

This allows us to achieve a quiet and low-vibration noise level when adjusting the table frame. The specified dB values are measured under laboratory conditions without table top in typical applications. We recommend placing a vibration-absorbing material between the tabletop and frame for even quieter operation overall.
How much is the max load capacity of the desks?
The Homedesk Eco can be loaded with up to 60kg. Our Basic Line table frame can be loaded up to 80kg, the Premium Line table frame up to 100kg, our Easydesk can be loaded up to 100kg and the Homedesk table frame up to 60kg. The Basic Line 90 table frame can be loaded with up to 125kg.

Dynamic load capacity is the weight that the motors can lift without any problems. Many manufacturers specify the static weight. We deliberately omit this value, as the weight is much more important for height adjustment than the maximum load at rest.

Please note that the table frames must be loaded evenly!
Payment & Shipping
What are my payment options?
You can choose to pay by PayPal, instant bank transfer (Klarna), invoice (Klarna), credit card, Amazon Pay, iDEAL, giro pay or prepayment.
How do I redeem a voucher?
All discount codes must be entered within the order process on the shopping cart page (there below the items on the right "I have a voucher"). The discount will then be visibly applied. A combination of different discounts is not possible.
How much are the delivery costs?
All our deliveries are free of charge throughout Germany, (except islands). The shop automatically calculates the shipping costs to some European countries. Please get in touch with us if your country is not listed.
Will I receive an order confirmation?
Yes, you will receive a detailed order confirmation with all necessary information immediately after completing your order.
Please also check your spam folder if you have not received an order confirmation or contact us.
When can I expect my delivery?
The delivery time is approx. 1-3 working days within Germany. Please note that the delivery time may change due to public holidays.
This information may vary depending on the stock of goods. For more detailed information, please refer to the individual items or contact us.
Who delivers the products?
We work with DHL GoGreen, UPS, DHL 2-man handling and the forwarding agents Keimeier & Finke Logistik and Cargoboard.
Table frames and accessories are shipped to you with DHL GoGreen or UPS. You will receive the corresponding consignment numbers as soon as the goods leave our warehouse.
Table tops are shipped free kerbside with our forwarding partners. Our partner will contact you by phone to arrange a delivery date with you.
Are the articles adequately packed?
We protect our products in the best possible way so that your order arrives in pristine condition.
We also try to avoid using plastic in the packaging of our goods for the environment.
How is delivery to Switzerland handled?
We can deliver to a delivery address in Konstanz. From there you can easily pick up your delivery. For further information on the procedure and costs, please visit www.lieferadresse-konstanz.de.
Guarantee & Returns
What does the right of cancellation look like in detail?
For a more detailed explanation, please refer to https://www.boho-moebel.de/agb (Paragraph 8)
Who bears the shipping costs in case of cancellation?
We will pay the shipping costs in case of cancellation.
How long is the guarantee?
We offer 5 year guarantee for our electrically height-adjustable desk frames
Do you want to report a defective product?
Should a frame not work perfectly, please contact us immediately. You can do this either via the service telephone number +49 5244 9789030 or this form
Do you have any other questions?

If you have any further questions or suggestions, please do not hesitate to contact us. Contact us directly via our contact form.

Fast support is available directly by telephone , we will help you with all questions regarding the product or installation thereof.

Service-Hotline: +49 5244 9789030
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