Our goal is to provide you with an outstanding shopping experience characterized by personal service, the highest product quality, and fair pricing. You can rely on us to ensure that every detail – from consultation to product quality and delivery times – is tailored to your needs. We stand for transparency and a customer-friendly return policy, so you feel secure and well cared for at every stage of your purchase. Discover our standards and learn why our commitment to quality and service forms the foundation of our work.
Personal Service
With us, you receive a customer-centered service that offers tailored advice on the right product. If you have any questions, you can receive personalized consultation. Our customer service is available at +49 (0) 5244 9789030 or via email.
Product Service
If one of our products arrives defective or shows faulty behavior during use, you will receive comprehensive product service from us. We place great importance on customer-friendly and solution-oriented support to ensure a quick resolution of issues.
Product Quality
Our products are made from high-quality materials and are regularly inspected. This is the only way we can guarantee you durable products and certified product quality. At every step of the manufacturing process, our partners ensure that the highest standards are maintained to provide you with a reliable and functional product.
Honest Prices
We place great importance on transparency and fair pricing so that you always know exactly what you are paying for. Our prices reflect the quality and care that we invest in each of our products. There are no hidden costs with us – you will receive a clear price overview and benefit from excellent value for money.
Delivery Times
Our products are usually delivered 3 to 7 business days after payment is received. With reliable shipping partners, we ensure that your order arrives on time and safely. You will be continuously informed about the delivery status so that you always know when your goods will arrive. Our goal is to provide you with a fast and straightforward delivery process, so you do not have to wait long for your order.
Return of Products
We want you to be completely satisfied with your purchase. That’s why we offer you an extended return policy of 60 days, giving you ample time to reconsider your decision. If you are not satisfied with a product, you can return it easily within this period. Please note that screwed table tops are excluded from exchange. Our goal is to provide a transparent return process.
Our service stands for quality and customer satisfaction: With personal consultation, we guide you from product selection to fast and solution-oriented support in case of a problem. Our product service ensures a quick resolution of any defects, while product quality is guaranteed through high-quality materials and strict controls. Transparency is also important to us, which is why we offer fair prices with no hidden costs and an excellent value for money. Your order will usually be delivered within 3 to 7 business days, and you will always be informed about the shipping status. If an item does not meet your expectations, we provide an extended return policy of 60 days. This way, we ensure that you are always completely satisfied with your purchase.
Our Commitment to Excellent Service and High Product Quality
Customer satisfaction and transparency are our top priorities. Our personal service includes tailored advice that helps you select the products that best suit your needs. Additionally, our product service offers quick and uncomplicated problem resolution so you can rely on the quality of your order. We use only high-quality materials, making our products particularly durable and robust.
Fair Prices and Timely Delivery
Transparency and fair pricing are among our core principles because we want you to receive not only the best quality but also the best value for your money. Our fast delivery times ensure that your order arrives punctually and reliably. If a product does not meet your expectations, we offer a hassle-free return policy and easy returns, so you are always satisfied with your shopping experience with us.